Privacy Policy – Gozo Design & Style
Gozo Design & Style is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the EU General Data Protection Regulation (GDPR) and applicable French law (Loi Informatique et Libertés).
1. Data Controller
Céline Palacios — Gozo Design & Style
Gozo, Malta
Email: gozodesignandstyle@gmail.com
2. Data Collected
We may collect the following personal data:
Name and surname
Email address and phone number
Project location and property details
Any additional information you voluntarily share with us
This data is collected through the following channels:
Our website contact form
Facebook Lead Forms
Facebook Messenger interactions
Direct email or phone enquiries
3. Legal Basis for Processing
We process your personal data on the following legal bases, as defined in Article 6 of the GDPR:
Consent (Art. 6.1.a): when you voluntarily submit your information through our contact form or Facebook Lead Forms.
Pre-contractual relationship (Art. 6.1.b): when you request a quote, consultation, or any service from us.
Legitimate interest (Art. 6.1.f): to manage our client relationships and follow up on ongoing projects.
4. Purpose of Data Processing
Your information is used only to:
Respond to your enquiry
Schedule consultations or site visits
Prepare quotes or design reports
Provide interior design services
Maintain communication throughout your project
5. Data Retention
Your personal data is retained for a maximum of 3 years following your last contact with us, or for the duration of our professional relationship. After this period, your data will be securely deleted.
6. Data Sharing
We do not sell or share your data with third parties for commercial purposes. Your data may only be shared with the following trusted service providers, strictly for the purpose of delivering our services:
Calendly (appointment scheduling)
Meta Platforms (Facebook/Instagram) — data submitted via Facebook Lead Forms or Messenger is also processed by Meta in accordance with their own privacy policy.
7. International Data Transfers
Some of our service providers (including Calendly and Meta) may store or process data outside the European Union, in particular in the United States. In such cases, data transfers are carried out under appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access: obtain a copy of the data we hold about you.
Right of rectification: request correction of inaccurate data.
Right of erasure: request deletion of your personal data.
Right to data portability: receive your data in a structured, commonly used format.
Right to object: object to the processing of your data based on legitimate interest.
Right to restriction: request that we limit how we use your data.
To exercise any of these rights, please contact us at: gozodesignandstyle@gmail.com
We will respond to your request within 30 days in accordance with applicable law.
9. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe your personal data has been processed unlawfully.
You may contact:
CNIL (France): www.cnil.fr — 3 Place de Fontenoy, 75007 Paris
IDPC (Malta): www.idpc.org.mt — Level 2, Airways House, High Street, Sliema SLM 1549
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.
Gozo Design & Style — gozodesignandstyle@gmail.com — Gozo, Malta